In the growing market, retail marketing has become one of the major emerging trends in the entire economical cycle. It is the retail market only which provides the consumer a basic platform to encounter with goods and a shop keeper for the first time. Retail market consists of a fixed location like boutique, store, departmental store etc, here in these location consumers meets the shop keeper and purchase goods in return of certain value. Maintaining a certain profit margin, these shop keepers sell goods to their consumers. The basic motive of these shopkeepers is to satisfy the consumers and fulfill their needs and demands.
Marketing strategy is a wider concept which is aimed to increase the sales target and the profit, maintaining the needs of the consumers. Retail marketing is just a small part of the marketing strategy. Now let us understand the basic nature of this form of marketing. Retail is a systematic approach which includes a lot of marketing tricks which aims to fulfill the needs and wants of the customers.
Retail marketing not only just focuses on customer needs but at the same time it aims to increase the company profit margin. If you get into the depth of the marketing concept you will find 5 basic pillars of this marketing strategy. Let us put some light on the basic 5 pillars of retail marketing concept. The first pillar puts emphasis on saving the time of the customers, instead of wasting too much of time, this marketing strategy helps the customers to make an instant decision. Setting the right price of the goods is another very important pillar of retail. Creating an emotional bridge between the customers and the company, solving customer’s problems and paying respect to the customer’s feelings are other pillars of retail.
The basic aim of retail management is to create customer loyalty towards the brand. Customer loyalty means customer getting loyal to a fixed brand, thus here customers do not switch to other brands very often. It takes years to create this kind of customer loyalty for any brand but once you successfully create this loyalty you can easily capture a huge market and survive in it for a longer time.
Some of the techniques via which you can easily create customer loyalty are loyalty one, loyalty cards, coupons, gifts, discounts, reward programs and many more. These sorts of sales promotional activities ignite the shopping passion among the customers and create a strong impression in the minds of the customers.
Reward program includes special gifts on purchase of bulk goods and loyalty cards are special privileged cards which are offered to customers in order to provide them huge discounts and free gifts. These sorts of special sales promotional activities not only increase the sales target but at the same time increase customer loyalty also.
If you want to create a strong and healthy relationship with the customers then you must adopt these sales promotional strategies which are an important part of the retail marketing concept. Previously marketers only used to focus on profit maximization thus in the long run most of the companies had to face the negative sides of the huge competition and changing tastes of customers. Thus, they had to face severe effects like customer brand switching. So until and unless you create a strong bonding with the customers it almost impossible to create customer loyalty and unless you create the brand loyalty you cannot survive in the market for a longer time frame. So, in order to get loyal customers you need to have a strong retail marketing procedure.
Previously customers used to shift to other brands very easily as there did not exist any brand loyalty. But now with the extensive features of retail marketing, it has become easier for the Loyalty One company not only to capture a huge market but at the same time create a strong bonding with the customers. Thus, this sort of marketing strategy did not only ignite the sales target and profits but at the same time increased the brand loyalty.
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